Privacy Policy

1. Personal Data Controller

RGI-Dispatch is responsible for managing your personal data when you use our website, services, or contact us.

2. Information We Collect

• Mobile phone number
• Consent records (date, time, method)
• SMS communication data

3. How We Use Your Information

• Service updates & dispatch notifications
• Order confirmations
• Appointment reminders
• Customer support
• Compliance & analytics

4. Data Protection

Your mobile data will never be sold or shared for marketing purposes. It is only used with trusted providers for service-related operations.

5. Opt-Out

You can unsubscribe anytime by replying STOP, UNSUBSCRIBE, or CANCEL.

6. Data Retention

We retain minimal data as required by law and to respect opt-out requests.

7. Security

We use secure systems, encrypted communication, and restricted access to protect your data.

8. Your Rights

• Access your data
• Request corrections
• Request deletion (where applicable)

9. Policy Updates

We may update this policy anytime. Continued use means you accept the changes.